The mattress I received was fine however it took over a week to be delivered despite being noted as 1-2 days when I placed the order. I ordered it from room to grow despite the product being £20 more expensive as I needed a quick delivery - an alternative company offered a 1 week delivery. After calling I was informed that there was just an error and my order had been missed in dispatch. I was promised next day delivery but it came 2 days later. So in the end it would have been lower cost and I would have arrived sooner had I gone for the competitor. No compensation or apology received.