Quality of the product was excellent however we ordered this over 12 weeks ago and still waiting for a part to be delivered due to the poor condition it arrived in. 3 pieces of the bed was badly scratched so we are still waiting for the final piece to be replaced 12 weeks later! The package it arrived in was perfect so obviously this was damaged prior to being packed therefore quality control is obviously not to a high standard. The initial delivery was also delayed by weeks which caused all kinds of problems in itself. When one of the parts was replaced we received it twice even though we rang both the company and delivery service to cancel it in a response to a second notification we received about delivery however it still arrived and we were left to dispose of it. Overall the bed is nice however you need to be patient on its full arrival.