If I could give this company less than 1 star, I absolutely would. They clearly cannot deliver what they promise and lie to their customers.
I ordered a bed for my son in April, with an estimated 6-8 week delivery time. After 8 weeks I contacted them for an update and was told there was a 'backlog in the warehouse causing a slight delay with delivery times'. I chased a further 4 times, with either the same or no response. I then asked to cancel my order, which was done very promptly, however, they failed to answer my questions about when I could expect to receive the refund. They then ignored all further requests for a refund, even getting a solicitor involved. I eventually got my money back via my bank. I wish I had read all of these reviews before I ordered, this is an absolutely appalling company, taking people's money with no intention of delivering what has been promised.
3 months ago
Room to Grow has a
4.3
average rating
from
2,437
reviews
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