Like a few of the recent reviews I too have been stung by this company. They didn't keep me updated about my order and in the end I asked for it to be cancelled and my money refunded! They changed the order status to cancelled but I have not received my refund of £465! Not exactly an immaterial amount to myself! If they do email they just say they are chasing their accounts team! I am just bombarding with emails at the moment in the hope they will just sort it out! I have never had this happen to me before and I am very disappointed. To me that is a lot of money and either way it's the principle that a company can operate that way leaving other people also disappointed and out of pocket. Also you can't speak to anyone on the phone!! It's a sham!