My experience is sadly the same as many others on this site. Order placed on 8-10 week delivery. No communication from company at 10 weeks. I chased, they told me it was in the warehouse awaiting dispatch. 2 weeks and chasing later, they cancelled my order. Said a refund would be processed within 2 weeks. No refund received. Then said would be a further 10-15 working days. Then said it had been processed on the 2 week point but this was clearly lies. If you have used Amazon Pay I urge you to submit a claim within the 90 day claim period. Otherwise RTG will just run down the clock, fobbing you off. I still don’t have my money.