i ordered the bed and my money was taken it said delivery would be between 5-7 days what they don't say is you basically have to wait until someone else buys something in you area I paid £35 for delivery so why don't you get a dedicated delivery ? The shop even made out it was my fault saying the delivery company had called me on numerous occasions and id been offered lots of slots - this simply wasn't true I'm still waiting for my bed 13 days after placing and paying for the order and my son is currently sleeping on a mattress on the floor I hope the bed is better than the service