The bed we bought was great when it eventually arrived. However we had huge problems with delivery, and the delivery company used by Room to Grow were difficult to contact. First attempt to deliver had wrong boxes. Second attempt failed to show at all. Third attempt brought the bed, but not the mattress we ordered - this time an error by Room to Grow, not the delivery company. Room to Grow staff were polite in trying to remedy this, but were unable to offer any flexibility in the rearranged delivery - meaning a fourth day spent waiting in for a delivery. You'd think after all these problems, they would then have the courtesy to check we'd actually received everything OK, but we had no further contact. I wouldn't buy from this website again.