Lovely bed and arrived the day after ordering. Unfortunately when we put it together, there was lots of screws and fixings missing.. We had to use other screws we found in the house for the slats and we couldn't finish the bed off until we had the rest of the fixings, we had to temporarily fix it so my little boy could sleep in it without falling out. The fixings came the next day very prompt.. When we came to put them in we found another screw had run out, so there are bits missing but we are not messing around taking it to bits again. Over all a good bed and good service but they need to put extra fixings in not make you short for finishing the bed. Very annoying.