Ordering was nice and easy and delivery was great.love the bed and my son loves it too.The only reason this a 2 star rating would be for the customer service experience I had after bed was delivered. I had a few issues and queries with the ordered and to be honest I still haven't received the phone call bk that I was promised by one of there specialist. I went with rooms to grow cause my sister ordered a bed so i thought she never had any issues but if u like me your not goning to get much support from them so to be honest I would go some where else.. there price really isn't much competitive to anywhere else