The bed arrived and was as described - my daughter is very happy with it. However, I wouldn't buy from Room to Grow again, nor would I recommend them as we had absolutely no communication with them about the delivery. The website stated estimated delivery within 3-5 working days. I received an email confirming the order and the delivery time and 6 days later I'd heard absolutely nothing.
I phoned and the lady said it was only an estimated delivery on the website and that she'd check with the delivery team - she did then phone me back and say that it would 'probably' be delivered by the end of the week and the delivery team would be in touch.
We heard absolutely nothing from them, not a sausage, until the delivery team turned up the doorstep later that week - and luckily my husband was in.
Call me old fashioned, but I need a bit of reassurance from a company that they are going to do what I have paid for them to do - Room to Grow gave us no assurance whatsoever and we spent a week thinking my 5 year old wasn't going to get her birthday present.
8 years ago
Room to Grow has a
4.3
average rating
from
2,439
reviews
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