I was very disappointed with the delivery. The bookcase was left on the drive in it’s packaging. Once unpacked it took two people to carry it indoors and position it. I wonder what I’d have done if I hadn’t had a friend visiting to help me. It should be made clear that delivery is to the doorstep with no unpacking carried out. I guess I’m used to John Lewis service! Elements of the construction of the bookcase are quite basis, I would have expected a little more refinement considering the cost. The shelves are screwed in place, I assume for transport. They were difficult to remove. Also the predrilled holes to reposition the shelf supports were too small and had to be carefully enlarged with a drill.