Bought 2 item 6 years ago. I contact CS about the colour i ordered. They confirmed,I ordered a new unit. The colour was not the same. They blamed me for mismatch due to my units fading- my units were darker than the new one! - my choices, keep unit or return it which I had to pay 50 quid! Items are made in Vietnam and not the best but the worst CS. Do not buy just in case of a problem and you have to deal with CS. Also search for a colour like London oak on their website and you will see different colours on the pics even though it's the same colour name! Unprofessional.