Terrible quality bed shipped from Asia which was snapped in half on arrival and made of terrible quality MDF. Really bad customer service and refund procedure, they don't take any responsibility, apologise, acknowledge the inconvenience etc. I've wasted hours of my time trying to contact them to be told to wait for a call back and then told they won't speak to customers as they like everything in writing. No was of escalating complaints. The manager is rude and dismissive. Steer clear - there are better budget furniture places, and they are proud to be Cornish and local but their furniture is all made in Vietnam or China - the delivery timescale gave that away initially but then the "quality control" labels confirmed it