I placed an order with this company and my credit card was immediately charged. More than 3 weeks later I do not have the product and the company can provide no update on when the item will be shipped. If you value your dollar use a company in the US as the repeated responses to my emails say the same thing "we appreciate your patience" but still no updates based on the tracking number. Of course they cannot cancel and refund my money because they say the shipping is in process but the shipping tracking number hasn't been updated in over 3 weeks. DO NOT WASTE YOUR TIME OR MONEY on a company that cannot provide the items they have been for to deliver. If I could give less than 1 star I would. This is the worst customer service.