While the actual clothing was of decent quality, the overall experience was terrible. Since it was Christmas time, I paid the upcharge for express shipping. The merchandise was delivered to a "Partner facility" in Illinois on 12/8. It sat there for 2 weeks while I chatted back and forth with service reps whose English was flawed to say the least. The rub was the shipping address. I tried numerous ways to convince them that I don't receive mail at my home and they must use a PO Box address. They kept insisting that I provide a physical address. When I did, they of course came back with "The postal service can not confirm this address." So we started all over again with the PO Box scenario. They finally agreed to put BOTH address on the shipment. It left Illinois on 12/22. You know what happened. I contacted them again via chat when the package arrived at the post office on 12/27. I asked for a refund of the "express shipping" charge. After several back and forth chat conversations, they said all they could offer was a credit towards my NEXT order. I will NEVER order anything form this outfit again. By the way, while I was waiting for my packages to finally get here, I did get 3-4 emails daily about new bargains. Filling up my in box instead of addressing my problem only poured gasoline on a dumpster fire.