I ordered an item which was due for delivery on 7th January. I contacted Rotita 9th January & 12th January, they told me to contact the courier which I did but got no response. On 26th January Rotita informed me that delivery would be next day which it was on 27th January. The quality of the garment was very poor so I decided to return it. Eventually on 8th February just 12 days after receiving the item Rotita inform me that it it has now gone beyond their 30 day returns policy. As this company is based in China I can only assume that they have a different way of counting days. I have tried to put a review on their website but that is not possible so I can only assume that the reviews on there are false. My advice is don't use this company. I give it one star because I can't give it less and submit the review.