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VT
Horrible company! I will never order anything from them again. I ordered several items to take on a two month trip but they were very late in being shipped so I sent several messages that I needed to have the product by a certain date. They told me it had been shipped but it had not been. I believe they then try to get it shipped but it was delivered too late to take off my trip. When it came I had to have my brother ship it to Florida so that I could see it in time to return it if it didn’t fit. By the time we went through this whole process it was past 30 days and they will not work with me under the circumstances to return or refund the products. Only 2 out of 6 items even fit and I followed their charts. I have tried and try to talk with them about the circumstances around this and they will not work with me. They obviously don’t care about their customers and their clothes are definitely not worth all this trouble. I would suggest you use another company and stay away from Rotita. I am out a lot of money, and they refuse to help me. NOT a company I will ever use again!!!!!!!
2 years ago
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Rotita has a 2.9 average rating from 759 reviews

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