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Suzanne Baker-Downes
Avoid at all costs! I bought a shirt from Rotita and when it finally arrived I loved the style and it looked great when I put it on. Within minutes the fabric began to bauble up. Seriously......within minutes. I contacted the site and sent them pictures of the numerous places where the fabric had started to bauble (there were 3). The site insisted I send back the item with tracking (proof of posting). As I'm in the UK and they are in the US it would cost me more to send back the blouse than the cost of the blouse in the first place. Customer service was worse than useless. The rep barely spoke English and just kept repeating herself. When I was finally able to get her to understand she said she'd process the refund and get back to me in 24 hours. HA! Fat chance! I chased up customer services and was given the same old story of return the blouse with tracking. Instead, I think I'll take it out and use it as kindling for a bonfire. It's about the only thing it's suitable for. DO NOT BUY FROM THESE SCAM ARTISTS!
4 years ago
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Rotita has a 2.9 average rating from 759 reviews

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