Absolutely amazing! I went to India, Nepal, SE Asia, Aus, NZ and San Fran and James couldn't have been more helpful. Not only did he try and organise my flights for me at the best times, he would also try and jig things around so that my stopovers were either long enough to go out and explore or short enough that it didn't matter. He had amazing knowledge and great advice, and was helpful the whole way through my trip. He always replied the same day as well, which is crucial when you're on the move and don't know when there will next be wifi. Would recommend to everyone, and would use again!!