“ It’s a big trip that you’re planning” said the man…..before we spent several weeks planning and then booking 12 flights and 22 different hotels for four adults on a 5 week trip to Australia and New Zealand. We had been given only two mandatory criteria by the ladies of our party:- “ Business Class and flights no more than 8 hours flying time." A challenge ? Yes, but not one that that RTW were not able to master. ( Well almost, one flight was 9 1/2 hours !! ). “The Man Who Can” was Sanjay; His knowledge and ability to communicate and offer so many options for us to consider was incredible. His attention to detail and understanding of how best to satisfy our requirements was remarkable. Even during the 5 week trip he was giving advice when airlines changed their timings. If ever Sanjay was away and important matters needed to be sorted then Simon was always there. Worthy of more than a Very Good 5 star rating, more Gold Medal ranking. A brilliant once in a lifetime trip ? Yes, but maybe not if we can dream up a another challenge for RTW to undertake !!