We had planned to travel around the world on our retirement having never done the gap year thing we also planned to take our 11 year old. We had contacted another well known company to plan this trip but were left disheartened having visited their offices in London. My husband found Round the World on line. I contacted them and spoke with Simon. The help and advice he has given has been invaluable. He has always responded to my requests quickly and has offered advice as regards our trip that has been really useful such as taking flights back from different locations within some of the countries. When Simon was not around which was rare other staff have been equally helpful. The cost was really competitive and we were not charged for the change in flights as some of our flights could not be booked due to them only being available 11 months prior to travel the other company were going to charge us for this. Simon had reminders for when are flights were available and contacted us he even sorted out our seating. The airlines such as Virgin, Singapore are all airlines we love using. We are really really happy with all that Simon and RTW have done for us I would recommend them to anyone planning a similar trip or gap year or any sort of world travel.