Visited their office in Islington to thrash out a rough plan for a year long RTA. The member of staff I dealt with, James, was immensely helpful. I think what really swayed me with them was they weren't at all pushy, they didn't try to press any other trips or added extra costs etc. Unlike a previous visit to Trailfinders. During the trip itself I continued to deal with James over email to make adjustments to my itinerary. I never had to wait long for a reply and he definitely helped to keep things rolling smoothly and as such help keep my trip stress free.