There were 70 of us that hired this company to take us from London to Henley on the 1st of July 2017. The bus company were late to pick us up. The driver was disorderly, underprepared and inappropriate on the way there. But the worst part of our entire ordeal is that the company stranded us in Henley at midnight with no way of getting home to London. The bus supposedly 'broke down' and we tried ti contact them on the night to arrange alternative transport home, but they turned their phones off and ignored us. Each one of the 70 people that had paid upfront for a return journey to Henley instead had to get taxis back to London which were not cheap - it's an hour and a half journey. Since then the company has not responded to any of our complaints about getting a refund of the money we paid them upfront - considering the service was appalling and we only received half of the services that were contracted. I must stress to anyone thinking of hiring this company. DO NOT HIRE THIS COMPANY. They are arrogant, unfair, dismissive, unprofessional people and the company is an utter sham. We still have not received a refund or proper response from the company, over 2 months on. Once again: DO NOT HIRE THIS COMPANY.