took my 986 Boxster for 4 new ps4's and a full geo. Pre arranged several weeks before hand. Took a day off work to visit the local area & do some sightseeing while the work was being done. late in the afternoon around 4 we get a call to say the tyres did not arrive & the car would not be ready until tomorrow. No apology just blame put on the transport company & its not our fault. Well I disagree. any other business would get the tyres in a day before had. So we returned the next day only to find we had to wait again until gone 5 pm to collect the car, another day wasted. Once it was finished again no apology, customer service or concern from the office staff. I feel If I had brought a GT3 RS in needing tyres it would have been a different story. a real shame because I own several Porsches the 986 being only 1 of them. RPM you have let yourselves down IMO. I had heard such good things about you. But my 1st impression (of which you can only have one) was one of utter disappointment. I will not return or recommend. Technically I you they are superb. But customer relations, communication & customer service ( if you have a non GT car) is appalling.