Be cautious when seeking assistance over the phone. I called to determine the color of touch-up paint needed for my Yamaha bike, and the man on the other end provided the necessary code but mentioned that a base paint was also required, resulting in two 25mm pots of paint costing an astonishing £31.80. Since the price was quite high, I inquired about the possibility of returning the paint for a full refund if it didn't match, and he assured me that I could. He then sent a sample plate (photos of the sample plate next to my bike are included) so I could verify the color without opening the expensive pots of paint. As it turned out, the paint did not match, so I called back to request a refund for the paints. However, he informed me that he would not issue a refund because he couldn't sell the paints as second-hand. The sample plate was included in the package to prevent me from opening the paint. The photos also show the sticker on the bag indicating to color match beforehand, which I clearly did. In conclusion, all I can say is DO NOT trust them.