Ordered a watch end March and paid via Paypal. Today, May 7th still no watch. Communication with Creationwatches is poor and getting straight answers is even more troublesome. Sure, covid19 delays worldwide shipments however the parcel got lost after being dispatched from Singapore on April 4th, as there aren't any tracking updates after that date. The local postal confirmed they didn't receive the parcel yet CreationWatches expects customers to keep on waiting. For what.
Customer Service, satisfaction...customer first isn't their priority. When all goes well you're good to go, when you need them to sort things out....well, you're left on your own. Keep that in mind when you buy from CreationWatches.com
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Alice, Customer Support
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