Excellent customer relations. The member of the team that took my order was very engaging and had good product knowledge. His advice regarding the wood was spot on and the summerhouse facias look brilliant! Thank you. The wood itself was good quality, sturdy, unwarped. Planks are tidy, flat and tightly secured for delivery. Delivery is swift from time of order. Considering the Corona Virus situation I certainly didn't expect such proficiency. Driver very polite, helpful and communicative. He kindly placed the planks inside the back gate, realising I was unable to lift the planks myself. Thank you, very much appreciated. I have placed several small/domestic orders for wood with Ruby UK, and I can honestly say I am very glad to have discovered them.