R&H just finished installing an external Worcester oil fuelled boiler and eleven new radiators. .....ah, warmth at last. Thanks to, Jason, Ellis and Glen, the A Team! So why did we choose R&H? Clearly costings were important but not the main driver we had had a couple of cheaper quotes. Ian Herbert, (the main man!), apart from having a very approachable style, is a real pro...in our opinion. He fully assessed our needs and came well prepared with a variety of brochures, he explained the main features and benefits of various products and gave a robust proposal of his own recommendation without trying to unnecessarily upgrade us. Unlike some of his competitors, who breezed in and out in a few minutes, Ian spent quality time with us appreciating that as a consumer, this was going to be a "big spend" for us...thankyou for your patience. Once we had decided to appoint R&H, his girls at the office (I suspect the real bosses) kept in touch regularly, arranging job dates double checking our order and making us feel like valued clients. Then the "A Team" turned up to do the job! Brilliant...polite, tidy and just, got on with things...thanks guys, you are all credit to your profession. We would have no hesitation in recommending R&H to prospective clients. Mr & Mrs Warbrick - Market Bosworth