Initially we were looking for a bathroom fitter as we had already had an idea of what sanitary ware we wanted in our bathroom/Shower room. Getting installers to come around and quote for the job was a mission as some never turned up, those that turned up wanted to take on the job but cut corners and make it easy for themselves let alone charge a silly price. We came across H&R by speaking to someone that had their bathroom done by them whilst we were browsing around for our fixtures at a leading bathroom outlet in Leicester. They recommended them with praise and that led us to visit their website and arrange for an appointment. Ian Herbert came around as arranged and we went through with him our exact requirements of our proposed project. He listened and took on board our planned requirements and advised us accordingly without drifting away from our end goal. His advice was clear, precise and honest to the extent we came to the conclusion of letting H&R order all our sanitary ware as we were offered preferential discounts due to their industry contacts. We agreed on an install date and H&R ensured that they had all the bits ordered in time. The install went extremely smoothly and the workers were polite and took great care and pride in carrying out their tasks, let alone keeping us informed as what tasks were happening each day. At the other end, the backroom office staff were always at hand to speak to should we needed anything further ordering or changing. Ian Herbert also ensured that all was going to plan by visiting us during the install. The finished completed shower room was as we had imagined and the quality of workmanship was excellent. We would thoroughly recommend H&R to family and friends as a professional outfit that delivers to the customer’s expectations without any hesitation. Well done & thank you to all at H&R. Mr & Mrs Parmar