Initial rug ordered had a disruption of the weave when we opened it. Contacted RDR immediately - heard back from them a week later. Got a return label for the defective rug and sent it back. Got a message that they would send a new rug but almost two weeks later, I haven’t gotten any indication that they are sending the new replacement one. I’d call this company Rugs Done Wrong.
2 years ago
Rugs Done Right has a
4.2
average rating
from
2,705
reviews
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