Is this company out of business?! It sure feels like they have closed their doors and abandoned me. Do not order online from them. They will not take a call or return an email. I ordered a rug from them in November 2021 (10 months ago) and was fed lots of supply chain/shipping delay reasons. I gave them every benefit of each doubt. They last promised me shipment in June 2022. That date went and they have now gone dark on me entirely. They will not return an email and there is no way to talk to someone other than leave a message in an answering service, to which they never respond. I am a verified customer who paid them a lot of money on an order. They have yet to send me my order and are now hiding from me. Their lease is canceled and they don't take or return phone calls. So, I can only conclude they have shut their doors. Do not order from them. You will not see your purchase or your money back. This surely doesn’t feel like doing rugs “right”.