Love your Customer Service (very helpful), love the first rug from the Order. But for the second rug, the delivery/update notification part of your website is just "fair". Got notified that my rug had been shipped, checked your website and the carrier's (Brauns) and have had no updates since the rug arrived at their terminal in GA on 6/14. It would be helpful for the website to say something on a daily basis like "rug still at terminal" because hearing nothing makes me wonder whether I have an action item (and what exactly it is), or you or the carrier does. Thanks for asking for feedback.