I never received notice that the rug was back ordered. Then you sent a note saying “oh no you must not have seen our note saying this would be late”. But when I read the customer reviews, I found that other customers had received this exact note. Interesting right? Be upfront with your customers. Don’t tell us when we order that the rug is in stock if it isn’t. And then do what you promise. I was told that the rug would be shipped on or before 8/4. It clearly wasn’t & I was never that the shipment date had changed. I’m hoping to order a larger size of this rug if I like it. We’ll see when I finally receive it.