I bought a pair of trainers probably over 10 years ago from the Cardiff store and was completely amazed by the expertise when fitting the perfect trainer. So much so, they lasted such a long time and saw me through a triathalon and many half marathons. After so much time, I was in desperate need in a new pair. I would have travelled two hours to Cardiff for a fitting however the store has sadly closed. However, upon searching on the web found they provided a service online. I emailed asking for advice - gave them the make and model of the trainers I had and asked for a similar pair. I received a lovely email from Marina who advised me on the best trainers similar to the ones I had. Giving me a range to choose from. Bought and worn a few times already. Exceptional service and would highly recommend!