My first and last experience with Rutland literally could not have been worse. Ordered on 11th Dec a Christmas present for my daughter. Expected delivery on 17th. Phoned on 20th (waited 15 mins in a queue) asking where my items were and were told it was in stock and I had been upgraded to 24hr delivery. Phoned on 21st (waited 15 mins in a queue) and told the same thing. Phone again 22nd (waited 15 mins in a queue) to be told guess what there is no stock and my items would not get to me in time for Christmas. We all buy online, we try not to buy everything from Amazon and use other retailers. You know what if this experience is anything to go by don't bother, certainly don't bother using Rutland. Zero stars would be generous.