If I could give 0 stars I would. Absolutely horrible service from the start, I advise anyone thinking of using this company to stay as far as possible. Purchased an "in stock" item only to be told they did not have the bike and had to order it from the supplier... three weeks later they still have no idea where my bike is or how long it will take before I receive it. Customer service teams are a waste of time, being told "we will let you know once your bike is despatched" is not good enough. Noone is willing to help me track down my bike and everything gets blamed on coronavirus when in reality it is the way the company is run. DO NOT USE THIS COMPANY!