Absolutely terrible service received from Rutland. Only leaving 1 star as zero not available. Ordered a bike, tyres & shoes on 2 June. Only got the bike after chasing them 3 weeks after ordering, they had no record of the order despite sending me confirmation. I then had to chase the shoes & tyres a couple of weeks after this. The shoes were no longer available & the tyres were on order from supplier apparently. Seems a pretty easy thing to communicate but I only found out as I chased them. Swapped shoes for a different pair but I’ve now received the wrong tyres on 2 occasions & am still waiting for someone to contact me to rectify. All they do is say sorry in reply to my emails & then take zero action to try & fulfil their end of the transaction. Their incompetence knows no bounds. Avoid at all costs.
4 years ago
Rutland Cycling has a
2.9
average rating
from
115
reviews
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