We've bought two Giant hybrid bikes during the lockdown. From day one they were making noises, I think they were badly assembled. Noises are loud, we get looks from people while cycling. Noises are coming from the wheels, pedals, and core. Also the chain is rattling, touching the gear shifter. Gears don't switch fully and sometimes get stuck while shifting. We also have to pump up the tires every month, they lose air quite quickly. We tried contacting the support but had no support from them, we were suggested that we should do regular bike checks, like every couple of months which costs £50 per bike. We are very upset and disappointed with Rutland.