We've used RyanAir for over 10 years, it is was it is. But on this occasion, at Seville Airport, the staff are they are seeming to want to scam customers. We had a bag which perfectly fit in the metal casing for onboard bags, we've used this bag on all our RyanAir flights. But the staff at Seville closed the boarding gates and said we are not getting on the flight unless we pay £40 and check-in the bag... It was an extremely distressing situation, and we didn't understand what was going on. The bag fit! If you're thinking of flying with RyanAir from Seville, just don't do it - it looks like staff are getting bonuses for forcing people to pay more for baggage. Lead check in badge number: 981 She needs to be sacked!