Ryanair ripped us and other travellers off at Krakow airport . they said that you should check in at least 2 hours before which I did , and then they charged me £90 for the seats I had already paid for .because I was late ( which I wasn't ) when I sent them an email requesting a refund , all they sent me back was a pre prepared email reminding me of small print on terms and conditions . which I disagree with . they couldn't even bother replying in person . no wonder they are cheap flights they make up their profit with rip offs ! the flight was filled with drunk passengers and Ryanair did not even bother questioning them , in fact one person had to be helped onto the plane by other drunk people !! the seats were dirty and the crew asked us to clean them ! I fly every week on business or leisure , and they will lose out more than me . because I , my company and clients will not use them again . if you are thinking of booking be very aware , in fact don't .