Rydale took my money and never sent me the product I ordered. Instead, they sent me an inferior jacket of both the wrong kind and colour. When I complained, they told me to prove it was their mistake, which I did, and then they spent several weeks stalling. I was told to return the mistakenly-sent jacket and pay the postage out of my own pocket, which I foolishly did.
By now, the jacket I originally ordered is not only out of stock, but Rydale HASN'T EVEN REFUNDED the money I already paid for it weeks ago. It is a complete shambles.
I have been in a loop with their "support" for several weeks now, and all I can say is STAY. AWAY. Even the budget prices don't make up for headache you'll have with Rydale.
5 years ago
Rydale Clothing has a
4.5
average rating
from
2,415
reviews
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