Generally unprofessional. They often don’t reply to Emails, the warehouse is a terrible mess and didn‘t look as though it had been cleaned lately. They took absolutely uninspired photos - although we provided them with excellent ones. The description was very brief and gave no additional information than the picture showed. So unsurprisingly our object sold barely above the lowest figure they has given - though the new value was about 5 times as much and ours was as new. It took them until 26th Feb to pay out from an auction on 1st Feb. And for this very indifferent service they take 21% plus various sums for insurance, pat test and lot fee. So we received £47.65 from a selling price of £75- absolutely not worth it. I would rather have given it away! Cannot recommend them at all for selling.