Customer service is terrible!!! They commit to a 24hr turn around, which is a complete lie. They have had my repair since 8/11/2020 (now it is 8/19) and every time I call no one can tell me what the status is, if it has been shipped, or even if the repair has been done. All I can get out of anyone there is that they have my seatbelt. I have received no communication from this company other than to confirm they received my repair. Today the guy that answered the phone hung up on me after telling me he couldn’t tell me anything about my repair (this is the 2nd time this has happened to me)?!? Every time I call I am given the run around and told to call back when one of their managers is there. Curiously, after 3 calls they never have a manager there nor has anyone called me back. Stay away from this company!!!! They are a complete fraud!