We participated in your Yolo cruise from June 8th to 15th. When we arrived on the sailing boat, we were made aware that the weather was bad, we could not sail to Ios, we could not dock at the port of Santorini and there was no running water and no food for the night. This situation stayed like this for 3 days, with no news from you. Every day, we were losing time to go to the port, waiting for the captain to ask for the authorization to sail (which is totally forbidden for a captain to live his boat with clients on board). During this time (almost 4 hours every day), our tour managers didn’t organize anything for us to make something on the sea, or to try to take us to Santorini to visit. While we were waiting, we had no running water AT ALL, we had only breakfast on board to feed ourselves, and no way to get off the boat to buy some food. On day 3, the captain finally gets the authorization to sail and to dock, and just after docking in Santorini (for few minutes), the anchor did not manage to attach, the boat started drifting away and almost crash on a boat nearby, with guests on board. These guests (Australian girls) finally haven’t been able to get off the boat this evening, like it was supposed to be. Finally, the tour managers decided after 3 days of a very bad situation to get us off the boat to go to Ios. Your company told our tour managers to stay on the boat and not come with us. Therefore we had pay, with our OWN money, for a taxi boat to get out of the boat and the ferry to get to Ios. In Ios, we had to pay again for breakfast, as your company did not book a room with included breakfast. Finally, our tour managers have been able to come to Ios, and we took the ferry for Paros. Arrived in Paros, we were really surprised to see that the rooms you paid for were in the basement of the building, and with a really bad smell and humidity. Again a very bad situation for your guests. We didn’t get the chance to go to Naxos, like it was supposed on your program, because of the time we lost due to your lack of management and communication. When we arrived in Mykonos, we found out our new « rooms » (if we can call it like that because there were less room than in the boat...), we saw a very tiny room with no air conditioning, and no private bathroom, almost like a camping (it was 32 degrees during this time in Mykonos). However, our tour managers insured us that it was supposed to be apartments with AC and private bathroom. After you refuse to reply to us and 2 hours of losing time. YOU told our tour manager that you didn’t want to pay for a decent room like we were supposed to have on the boat, and again we had to PAY MORE to have an upgraded room. Again we haven’t got the time to discover Mykonos while we tried to speak with you about our situation. You didn’t even bother to reply to our email/phone calls we sent... Finally, we did nothing that was supposed to be organized by your company (barbecue on board, private boat party all-inclusive, private beach party all inclusive...). We started with so many hopes and excitements when we arrived on this trip, and nothing good happened. I could add that the WiFi did not work all the time (only a few minutes, and then stop), which was not planned in your trip, and the AC and the power supplied was stopped all the time with no reason ??! All these problems made us spend more and more money: After claiming the money we had to pay in ADDITION to what we paid for the whole trip in the first place. You send us an offer that was only HALF of what we paid. When trying to get a reply from you asking for AT LEAST the refund of the extra fees we paid (I had to chase you on the phone and send you multiple emails, again losing my time...) The only answer you gave was: “Talk to your lawyer, that will speak with our” I had to get a LAWYER on the phone with your company, as you are lier and thief, you decided to give more money. But even there it is not a full refund of the extra fees… In summary: NO TOUR OPERATOR HERE, ONLY PROFESSIONAL THIEF. NEVER BOOK WITH THIS COMPANY, YOU WILL ONLY WASTE MONEY, TIME AND GET BACK FRUSTRATION.