I’m from Canada. I placed an order on SaksOff5th.com. After one month without receiving my order I wanted to check the status. First of all, for some reason there are 2 websites: SaksOff5th.com & Borderfree.com. I was taken to either one randomly for no reason. I signed in to both websites and went to the My Order page. I specified ‘Orders placed in the last 6 months’ and both sites told me ‘You have no recent orders, please try selecting a different date range’ After 1 hour (1 hour! 60 minutes! With all other online purchase sites I use for over 15 years it always takes only 1 minute) I had to call customer service to ask why my order was not showing up. She had no ideas why, just kept telling me to do this and do that but nothing worked. After wasted another 15 minutes of my time she just HUNG UP ON ME! Don’t buy from SaksOff5th. They are terrible.