Don't buy from salons direct. Really. I ordered hair color products (hair color and developer). I live in CA, USA. First, the products I received are completely worn-out, old, unsealed and leaking color. I don't believe this company is a legitimate distributor of authentic professional products.
Second, the vendor is located in the UK, according to their web site and based on the shipment fees they charged me. I was told that they shipped my order on Friday, Feb 28. The fedex tracking also had Feb 28 as the shipment date. The shipment arrived on Monday March 2 in the morning. How is it possible to ship items from the UK to California, US in 2 days with no customs clearance. The label had the UK shipment address but I don't believe that it was shipped from the UK. I paid via paypal. I raised the problems to Salons Direct and sent images of the package and each product. I also immediately escalated to paypal. Salons Direct responded to my email about the damaged, old, probably even faked products by saying that they will respond to me via paypal. Certainly this doesn't seem to be their first time.
Please please stay away from this vendor. Hair color products and developers are chemical products and can cause harm to your skin and hair. They should NOT be allowed to risk people's health.
4 years ago
Salons Direct has a
2.0
average rating
from
47
reviews
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