I recently purchased the Salter EK2649RG Pyramid Kettle from Lidl. I initially noticed a slight burning smell from the kettle but took it to be the finish settling in, After a few days the product stopped working, unfortunately I no longer had the receipt so decided to investigate, on removing the bottom housing I observed that the wiring was in contact with the housing and had burned a hole through. I decided to advise the company of the issue as it might have been of interest to them and I could not return it but their best response was that because I had opened it the guarantee was void, no apology, no interest that may have improved the process just the get out of jail card..."You opened it" Best avoided.