It's sad, no one could help me. Back in April 2024, I applied for the $14.99 Sam's Club PROMOTIONAL Membership. An error occurred and told me to try again later, so I did. But when I tried again later, it tried to charge me for the FULL Membership cost of $50. I didn't want that. I wanted to try Sam's Club at tje $14.99 price for a trial run to see if I'd like it, and then RENEW at the $50 price if I did. I called the 1-800 number and spoke with a Gentleman that worked with me and tried to reset the promotion and told me to try again after 24 hours. I waited until the next day after 4pm and tried again, but the reset still didn't work and still tried to charge me the $50. So today, 6/7/2024 I went into the Sam's Club on W. Wendover and explained the situation to the Customer Service rep and she looked it up and said yes I'd have to pay the $50 to renew. Like explained to her, I NEVER HAD A MEMBERSHIP BECAUSE IT DIDN'T GO THROUGH, BUT IT LOOKS LIKE I HAD A PREVIOUS MEMBERSHIP because of the error that occurred. The Rep said they have nothing to do with the online promotions and therefore couldn't help me since I wasn't gone pay tje $50. I think it's all poor Customer Service and like told her I'm NOT renewing a membership I never had. So tje online Membership must be BOGUS AND A TRAP to get you to join at regular membership price. Guess I'll have to go elsewhere.