If I could leave a zero I would.. I’m am beyond disappointed and completely appalled by Samsung’s customer service. Their lack of product defect support. I have been dragged through the wringer in order have my 3 month old refrigerator replaced due a defective compressor. Which has cost me over $1000 in cost. Food loss, purchasing a mini fridge to try and salvage food loss, having to eat take out for over a month during the most expensive time of year from the day before Thanksgiving until after Christmas to have it replaced. I was told by a dozen reps who say there sorry for my experience and that they can’t reimburse me for all my inconveniences, except the food loss and even then some refrigerator items are excluded as well. To which I understood and gave them all they ask for and even asked if they wanted receipts for which I had at the beginning of this ordeal to which they said that wasnt necessary and Samsung always takes of the food replacement.. I’ve been hung up on multiple times to which they don’t call back like they say they will if we get disconnected. I can’t believe a company would punish a paying customer for there dysfunctional equipment. I was offered 1/3 of my grocery loss.. not my grocery total loss due to their defective product...😞😕