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Dan
I really hate this phone. Every time a plane flies by, every time a car drives past me and interrupts the audio. Most of all I blame myself for buying another Samsung device. Whoever designed this accident Samsung has the nerve to call a phone (and to put forward as their flagship product) clearly never used the phone. I am really irritated at Samsung for not issuing a recall or offering a refund. Lesson learned - Samsung is but a name, and shame on me for falling for that again. For a little more I bought the graphics workstation on which I earn my living with, a computer. This is a phone. Only a phone. Let this sink in. Are you out of your minds to be charging this much for such an inferior, defective product? I clearly am for paying for it. Samsung won't issue a recall, nor will they return the money, as I'm past the "15 day" return period. That's about as much time as it takes to set it up, figure out you don't have audio jacks anymore, order expensive Bluetooth headphones, only to realize you've been duped, and there's no fix to this. Bluetooth eats up battery. You'd think if they're making you use it, then the battery on this phone is phenomenal. It's average at best, not at all an improvement over the 2016 phone I upgraded from. They also took away the fingerprint reader button, and it's now built into the fragile glass screen. The problem is that there's no covers out there that can both protect the screen and read fingerprints. Again, stuff like this makes me highly doubt anyone ever used the phone they designed. On top of that the software/OS doesn't really accept anything I use. Every time I install a new app, say a photo editor or a music program, it'll set itself up as the default for that file format, which is really irritating when you just want to look at a photo, instead of edit it, or when you want to listen to a song instead of creating music. You can do all.that on any $200 phone, but not on this. It used to be that you could set file extensions im the settings for any task, but now it's really limited (I mean really), all you can pick is the internet browser and very few other things. Samsung is quick to pass the blame onto Google for designing the OS, but in that case shame on Samsung for approving the OS for that device. And again shame on fools like me for failing for it. Samsung won't give me my money back nor will they issue a well deserved recall, so the best I can do is to inform others. Google, if you're reading this, put in an SD card on your Pixel phones (and don't take away the audio jack of course) and you guys have yourself a new customer.
3 years ago
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Samsung has a 1.2 average rating from 4,365 reviews

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